Cybet Privacy Policy

At Cybet, we respect your privacy and are fully committed to protecting the personal data you share with us. This Cybet Online Casino Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you register, deposit, play, or withdraw funds on our platform. By using our services, you agree to the practices described below.

Information We Collect

Here at Cybet Casino, we collect information to verify your identity, process transactions, and provide a secure gaming environment. We do not store fiat payment card details because our deposit and withdrawal methods are cryptocurrency only, but we do retain wallet addresses and transaction records necessary to process your payouts.

• We collect registration details such as your email address, date of birth, and country of residence
• We record your cryptocurrency wallet addresses used for deposits and withdrawals, including BTC, ETH, USDT, USDC, BNB, XRP, LTC, DOGE and TRX
• We log gameplay activity, wagering history, and bonus participation to manage our loyalty program
• We may request KYC documents, including identification and proof of address, as part of our compliance review and fraud screening
• We automatically collect technical data such as IP address, device type, browser, and session logs
• We retain communications you send to our support team via live chat, email, or community channels

How We Use Your Data

Our Cybet platform uses the information we collect to operate the casino responsibly and in line with the terms of our Anjouan Gambling License No. ALSI-202409034-FI2. We at Cybet process your data for the following purposes:

• We use your data to verify your age and eligibility to play, since our services are restricted in Austria, France, Germany, Netherlands, Spain, United Kingdom, United States, the Union of the Comoros, and FATF-blacklisted jurisdictions
• We use your wallet information to process deposits and withdrawals, including risk screening before any cashout request is approved
• We analyze wagering behavior to calculate rakeback, VIP missions, level-up bonuses, and other loyalty rewards
• We use your contact details to send service notifications, security alerts, and, where you have opted in, promotional offers such as our welcome bonus or referral programme
• We monitor account activity to detect fraud, multiple accounts, bonus abuse, or use of VPNs and proxies, which are strictly prohibited under our terms

Legal Basis for Processing

Our Cybet Online Casino processes personal data based on your consent when you register an account, the necessity of processing to perform our contract with you, and our legitimate interest in preventing fraud and complying with applicable gambling regulations. Where required, we rely on legal obligations imposed by our licensing authority.

Data Sharing and Disclosure

We do not sell your personal data to third parties. However, our Cybet team may share information with trusted partners where necessary to operate our services:

• We share data with payment processors and blockchain analytics providers to confirm cryptocurrency transactions
• We share information with identity verification providers when conducting KYC checks
• We may disclose data to regulators, auditors, or law enforcement when required by law or by our gambling license
• We share limited data with game providers such as Pragmatic Play, Play'n GO, Evolution, and Ezugi to deliver gameplay and ensure fair results
• We may share data with our affiliate and referral partners solely to track commission under our 25% referral programme

Data Security

We at Cybet Casino implement technical and organizational measures designed to protect your personal data from unauthorized access, alteration, or loss. Our internal verification, risk screening, and fraud detection systems are designed to safeguard both your account and your funds. While we strive to maintain strong security standards, no system is completely immune to risk, and we encourage you to protect your own login credentials and wallet access.

Data Retention

Our Cybet platform retains personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with anti-money laundering obligations under our Anjouan license. We may retain transaction and KYC records for an extended period after account closure to meet regulatory requirements, after which the data is securely deleted or anonymized.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how you interact with our games and promotions. Our Cybet Online Casino website is available as an installable progressive web app, and cookies help us maintain your session and personalize content across devices. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. We aim to honor these rights wherever applicable:

• You have the right to request access to the personal data we hold about you
• You may request correction of inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities, including marketing communications
• You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, you may contact our support team at [email protected], and we will respond in accordance with applicable regulations.

International Data Transfers

Because our Cybet casino serves players across Latin America, Brazil, Turkey, India, Japan, Indonesia, Vietnam, South Korea, and Russian-speaking markets, your data may be transferred and processed outside your country of residence. We take appropriate steps to ensure such transfers are handled securely and in line with this policy.

Children's Privacy

Our services are intended only for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed and the relevant funds handled according to our terms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our Cybet Online Casino platform after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we collect, use, or protect your personal data, please reach out to our support team through live chat, available 24/7, by email at [email protected], or through our community channels on Telegram, X and Discord. We are here to help with any privacy-related concerns you may have.